AppleCare Hardware Certification, Apple, 2022.įollow these steps to write a successful Apple resume: 1.
Betty Stevens Frecknall Scholarship holder.September 2018–May 2023 (expected graduation) Achieved 100% customer satisfaction rates consistently over 6 months through a can-do attitude and delivering all orders on time/before the deadline.Handling the stock and proactively ordering the necessary parts and materials to ensure efficient service delivery.Conducting technical repairs of the full range of Apple products within 1–3 business days.
Assessing 10–30 devices daily to quickly identify the necessary repairs, providing the clients with a quote and a timeline.Willing to join the Apple Genius Fort Lauderdale team to provide excellent service and swift resolutions to customers’ technical issues. Repaired over 1,000 Apple devices, suggesting accessories that could improve overall user experience (20% revenue via upselling). Apple energetic, customer-focused Apple professional with a passion for Apple technology and vision.